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How We Protect Your Privacy at kongsi bet

When you open an account with us, your personal information stays secure and under your control.

Data encryption on all account pagesDANA, OVO, GoPay and QRIS handled securelyYour control over account information
Explore the Lobby Read FAQ
kongsi bet How We Protect Your Privacy at kongsi bet
REACH OUR TEAM

Contact Us About Your Privacy Rights

Live Chat Support Open a chat window in your account lobby or on our homepage.
Email Data Requests Send formal requests for data access, correction or removal to our privacy team.
Account Settings Update your personal information directly in your account.
HOW WE OPERATE

Data Handling & Account Security Practices

Encrypted Account Access

Your login credentials and session data are encrypted end-to-end.

Payment Data Protection

DANA, OVO, GoPay and QRIS transactions are processed through verified payment gateways.

Cookie & Tracking Consent

We use session cookies to keep you logged in and functional cookies to remember your preferences.

Data Retention & Deletion

We retain your account data for the duration of your membership plus five years for legal compliance and fraud prevention.

Third-Party Data Sharing

We share account activity only with game studios and payment processors necessary to deliver your bets and withdrawals.

Your Control & Requests

You can request a full export of your personal data, ask us to correct inaccurate information, or request removal of…

Frequently Asked About Your Data at kongsi bet

We collect your full name, email address, date of birth, phone number and residential address for account verification. We also record your username, password hash and device information. Payment method details — DANA, OVO, GoPay or QRIS — are captured during your first deposit.

After account closure, we retain anonymised transaction records for five years for legal compliance and fraud prevention. Personally identifiable information is deleted within 30 days where local law permits, except where we're legally required to retain records for tax or regulatory purposes.

Yes. Contact our support team via live chat or email with your account username and request a full data export. We compile your account profile, transaction history, deposits and gameplay logs and deliver it as a downloadable file within seven business days.

Only you, our internal compliance and fraud-prevention teams, and our payment processors can access your account activity. Game studios receive anonymised play data only. Your specific bets and withdrawal history are never shared with marketing partners or unrelated third parties.

Yes. Deposits via DANA, OVO, GoPay and QRIS are processed through PCI-compliant payment gateways. We do not store full card numbers; payment details are tokenised. All transaction pages use SSL encryption so your payment data is protected in transit and at rest.

Cookies are small files stored on your device. We use session cookies to keep you logged in, functional cookies to remember your lobby preferences and language, and analytics cookies to see how you navigate. You can disable cookies in your browser; some features may not work fully without them.

Yes. Any promotional email includes an unsubscribe link at the bottom. Click it or contact our support team to remove yourself from our email list. We'll stop sending you newsletters and promotional messages within 48 hours.

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