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Terms & Conditions You Need to Know

When you open an account with kongsi bet, you're stepping into a space with clear rules on payments, withdrawals, account security and how we handle your information.

Account creation and eligibilityPayment and withdrawal termsUser conduct and platform rulesData handling and securitySupport contact options
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kongsi bet Terms & Conditions You Need to Know
REACH OUR TEAM

How to Contact Us About Terms Questions

Live Chat Support Open the chat widget in your account lobby or on this page — our…
Email Support Send account or policy questions to our support inbox; include your account ID and…
Account Settings View your current terms acceptance and any account restrictions in your Settings tab.
SECURITY & YOUR DATA

How We Keep Your Account Safe and Private

Data Handling

We collect account details, payment info and withdrawal history only for account operations, fraud prevention and regulatory reporting.

Cookies & Tracking

Our Terms include cookie use for login sessions, game preferences and fraud detection.

Account Security

We require a strong password and two-factor authentication options for high-value withdrawals.

Data Retention

Account and transaction records are kept for at least 5 years for audit and dispute resolution.

Right to Request Changes

You can request corrections to your personal data, ask what we hold about you, or request deletion where permitted by…

Policy Updates

We notify you of material changes to Terms & Conditions via email or in-lobby notification at least 14 days before…

Frequently Asked Questions About kongsi bet Terms

If we update our Terms, you have 14 days before they take effect. If you disagree, you can close your account before the new terms apply; any remaining balance can be withdrawn via your original payment method. Contact support to request closure.

Yes. Most DANA, OVO, GoPay and QRIS withdrawals clear within minutes once verified. If your withdrawal is stuck, email support with your account ID, transaction ID and reason for concern. Our team investigates and responds within 24 business hours.

You are responsible for protecting your login credentials. If you suspect unauthorized access, change your password immediately and contact support. Report any fraudulent transactions within 48 hours with as much detail as possible.

Account records, including transaction history and personal data, are retained for at least 5 years after closure. This is required for regulatory compliance and dispute resolution. You cannot request deletion during this retention period.

This phrase means your access to certain features—such as deposit methods, withdrawal options, or account features—is subject to the laws and regulations of your location in Indonesia. Eligibility varies by region; contact support to confirm what applies to you.

Yes. Email support with your account ID and request a data subject access report. We compile and send your data record—including account details, transactions, and any notes—within 14 days at no cost.

Open your Account Settings tab and review available restrictions. Contact support if you want to modify payment limits, access schedules, or other account parameters. Changes take effect within 24 hours.

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